Our goal is to help you achieve yours.

Headquartered in Lubbock, Texas, City Bank has developed a rich history throughout the states of Texas and New Mexico. Banking services include mortgage lending, commercial lending, wealth management, investments, trust services, among others. With more than 20 locations, and more than $2 billion in assets, City Bank has emerged to redefine community banking with its award-winning products, customer-centric culture, and unrivaled customer service.

City Bank About Us Employees

City Bank Best Banks to Work For
Our Mission

Our Mission is to build long lasting relationships by delivering extraordinary financial solutions through unrivaled customer service one customer at a time.

To accomplish our mission, we empower our City Bank family through teamwork, training, and building life-long relationships. We provide unrivaled customer service while fulfilling and exceeding our customer’s needs in each community we serve. Our passion is to win relationships by delivering extraordinary financial solutions through service excellence. At City Bank we provide a team-based culture that is contagious as we strive to become the best part of each customer’s day. We want to send a message to our customers, both internal and external, that says, “You are the reason I came to work today.”

Our Culture

The management team, along with its employees, have created an exceptional, engaged, innovative, and genuine experience unique to City Bank. Our core philosophies and culture have lead to an experience for our customers that has become synonymous with City Bank. We are a passionate group, compelled to deliver the most genuine experience, impeccable service, and innovative products. At the same time, our people solidify our role as the genuine, trustworthy financial institution that we are. All of these qualities have not only heightened our reputation among customers, it has created a workplace that fosters a culture our employees are proud to be a part of. Recently, City Bank was recognized as one of the best companies to work for by American Banker.