Responsive Online Banking Tablet iPhone

Feature packed. Touch enabled. All in one place.



Introducing a richer, more flexible, more meaningful online banking experience.


Introducing the all-new, feature-packed, more personalized online banking experience. We’ve reimagined the online banking experience to bring you more capability and insight into your day-to-day financial management with some exciting new tools. Online Banking is the free, secure way to manage your finances online from any web-enabled device from anywhere you have access to the Internet.

Download the new User Guide

Get step-by-step help on new features and more.


Download Now


Ready to get started?

Start taking advantage of Online Banking.


Enroll Now


Need help?

Reach out to Customer Service by calling 800-687-2265 or contacting us through the contact form here.



Additional Resources


Quicken® & QuickBooks®
View these instructions on connecting to your City Bank online accounts.


View Instructions


Quicken® and QuickBooks® Compatibility


Export and Import Support
QuickBooks 2012 (until April 2015)
QuickBooks 2013-2015
QuickBooks Online
Quicken 2012-2015

Express Web Connect Support QuickBooks Online
Quicken 2012-2015
Mint.com


Minimum Browser Requirements


Windows 7
Google® Chrome 27–Current
Microsoft® Internet Explorer 9,10, 11
Mozilla Firefox® 24–current


Vista Service Pack 2+
Google® Chrome 27–Current
Microsoft® Internet Explorer 9
Mozilla Firefox® 24–current


Windows 8
Google® Chrome 27–Current
Microsoft® Internet Explorer 9,10, 11
Mozilla Firefox® 24–current


Mac OS X 10.6–10.9
Google® Chrome 30–Current
Mozilla Firefox® 24-current
Safari 6–7


Android OS
4.0–current


iOS
7–current

Account Aggregation NEW

Get a more holistic picture of your financial life by integrating all your accounts—from anywhere. Now, you can add external accounts, like your mortgage, credit cards, or student loans into your online banking to gain a better perspective on your personal finances.

  • View City Bank and non-City Bank accounts
  • View external account balances
  • View external account transactions
Account Aggregation

Interact with your finances in a whole new way.

MoneyDesktop Spending Chart

Budgets & Spending NEW

Visualize and interact with your budgets in a whole new way. We’re introducing MoneyManager, the best available personal financial management tool, so you get better insights on financial performance. With our new PFM, customers can:

  • Categorize, split, annotate, or exclude transactions
  • Analyze spending
  • Create and maintain financial goals
Online Banking Spending Bubbles

Check Gift Card Balances NEW

Keep tabs on gift card balances. Easily check the balance on your City Bank-issued gift cards right from your Online Banking dashboard.

City-Bank-MasterCard-Gift-Card

Improved Fraud Detection & Security NEW

Help fight fraud through dynamic fraud intelligence. Enjoy the added convenience of our newly-added risk and fraud analytics tool that actively learns your online banking behavior to find inconsistencies.

There are several sophisticated technologies that City Bank deploys to help create a secure environment for our online banking users. These technologies, procedures, and protective measures include:

  • Multi-factor Authentication with Browser registration
  • Tokens for transaction submissions*
  • Security Alerts

Online Bill Pay

City Bank also offers Free Online Bill Pay. A convenient and accessible way to pay your bills allowing you more free time and a lot less work. Pay any person or business in the USA through City Bank's Bill Payment features. Plus, build a unique personal payee list online and schedule payments to be made one-time, in the future, or on a recurring schedule.

Internal and External Transfers NEW

Easily transfer funds between City Bank accounts or externally to other accounts with outside institutions. Now, we've added the ability to easily and quickly move money domestically from right inside Online Banking.

Additional Features

  • Review account balances
  • View, search, and sort transactions
  • Export transactions for Quicken®, Microsoft® OFX, or Quickbooks®
  • Pay bills
  • Email payments NEW
  • Manage text alerts
  • Request stop payments
  • Reorder checks
  • View branch, Mortgage, and ATM locations and hours NEW
  • View e-statements
  • Securely contact Customer Service
  • Submit Change of Address

*Available for Cash Management only.